FAQ
Q: What is the status of my order?
Orders placed Monday-Friday will be processed within 1-2 business days, excluding holidays. All orders placed on the weekend will be processed within 3-4 business days.
Q: How do i know when my order has shipped?
Once your order has shipped, you will receive a confirmation email with your tracking details.
Q: Do you offer free shipping?
We provide free shipping for all orders over $80 USD.
Q: Do you ship internationally and to PO boxes?
Yes, we ship worldwide and to PO boxes as well.
How long does international shipping take ?
International shipping can take anywhere from 6-10 business days depending on the destination country.
Q: What forms of payment do you accept?
We currently accept Visa, MasterCard, Discover, American Express, Google Pay and Apple Pay for all orders.
Q: Can I return or exchange my collection piece?
If you are not 100% satisfied with your order, you can make a return within 14 days of receiving your package. Sale items and earrings are not eligible for refund. For more information, please reach out to us via the contact form.